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#175674 07/27/09 11:33 AM
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The telecommunications company that we use over charges my company and I what I want to do has got to be simple.

I have a telrad imagen v5 and I want to change extensions and phones
79-520-0000\Black to a 79-100-0000/3

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#175675 07/27/09 01:46 PM
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You will need a programming software kit and unless you are real good at learning on your own you may need a bit of phone support.
Where in New York are you located?
FYI the ImaGen is the voicemail system. You will need to have the correct software level of the system (gray cabinet hanging on the wall near the voicemail) to be able to order the correct programmers software. You can call and ask the vendor or you can shut down the system remove the MPD card and look on the memory cartridge label for the software level.


Just an old phone man just trying to stay busy selling hosted solutions and POTs line replacement devices.
#175676 07/27/09 01:57 PM
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I can recommend a very reliable telrad company in the NYC metropolitan area (No affiliation with me). PM me if you're interested.

Sam


"Where are we going and why are we in this hand basket?"
#175677 07/27/09 02:04 PM
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Quote
Originally posted by Silversam:
I can recommend a very reliable telrad company in the NYC metropolitan area (No affiliation with me). PM me if you're interested.

Sam
I hope it's Tony the other MOD then Sam.


Just an old phone man just trying to stay busy selling hosted solutions and POTs line replacement devices.
#175678 07/28/09 03:30 AM
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its a telrad digital key bx 76-110-0000/1

#175679 07/28/09 03:56 AM
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That's the part number not the software level.


Just an old phone man just trying to stay busy selling hosted solutions and POTs line replacement devices.
#175680 07/28/09 03:59 AM
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Look for the software level printed on the label on the memory cartridge. It will be something like SBU X.xx, DBU X.xx or SBM X.xx
My best guess would be SBU 5.xx if that is correct you will need the programming software SB 5 to make the changes you wanted.


Just an old phone man just trying to stay busy selling hosted solutions and POTs line replacement devices.
#175681 07/28/09 08:01 AM
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I hope it's me too Steve. LOL
Ralph as Steve says you can get the software or if you are looking fo a new vendor, feel free to contact us. Please tell me your location and we will see if we can help.


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