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Joined: Sep 2001
Posts: 59
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Joined: Sep 2001
Posts: 59 |
i have a telrad 400 with e 1.16 software and acd
lately have been getting phantom calls to acd que.
while monitoring the number jumps up and down the que lights will light up on phones but no one is there. any ideas about which equipment i should look at or replace.
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Joined: Feb 2005
Posts: 274
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Joined: Feb 2005
Posts: 274 |
What type of trunking do you have?
TG
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Joined: Sep 2001
Posts: 59
Member
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Member
Joined: Sep 2001
Posts: 59 |
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Joined: Feb 2005
Posts: 274
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Member
Joined: Feb 2005
Posts: 274 |
Has anything changed on the PRI side? Are you getting any alarms on the EHU?
TG
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