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Joined: Oct 2002
Posts: 12
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Posts: 12 |
trying to figure out what as the problems on our system are for example:
cutting phone calls
loud noise intermitent
lights on phones lits all then after a few seconds just the ones in use.
Any Ideas on what to check?
Regards Jose
knowledge is just continuing learning
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Joined: Dec 2002
Posts: 106
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Posts: 106 |
cutting phone calls - handset cords, line cords, bad hookswitchs (that being the most common), toshiba has been known for that. r the phones digitals or electronic? could have a bad card, try swapping cards... mitch taylor [email protected]
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Joined: Oct 2002
Posts: 12
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this is being happening on all phones digiital and analog and it started this week
knowledge is just continuing learning
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Joined: Mar 2001
Posts: 581
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Joined: Dec 2002
Posts: 106
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did you have an power spikes???????
do a reset.....then if you have to...default the system and reprogram......
did you add anything to the system since this started happening.........
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Joined: Oct 2002
Posts: 12
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Posts: 12 |
yes we experience a spike that resulted in the general breaker being blown but the telephone system was in the UPS backup does this matter?
and how do I do the rest please explain the reset is easy but the rest is unknown to me at this point.
knowledge is just continuing learning
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
I work out of San Diego. If you need help let me know. CCC Communications https://www.ccccom.net/.
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Joined: Mar 2001
Posts: 581
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Posts: 581 |
if system does not stabilize with a reset you are pretty much out of options. you need someone with tosh exp and (exchange stock as i call it) to find the parts which have been stressed by the power surge. "call the doctor"
good luck
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Joined: Oct 2002
Posts: 12
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The problem has not been stabilize seems that it's related to a microwave antenna connection but nevertheless we need and expert to work on it that has the tools to troubleshoot the system either in San Diego and/or TJ.
knowledge is just continuing learning
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