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Joined: Mar 2004
Posts: 259
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OP
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Joined: Mar 2004
Posts: 259 |
i can use #601 & #602 but not #603 & #604 at 1 ext is there a way to turn on or off the features on a ext bases. what i need to do is call forward busy/na so the phone will go to voicemail. the voicemail is a duvoice pal 8 port. thanks Jeff
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Joined: Jul 2004
Posts: 17
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Posts: 17 |
System features are not accessable,the best think to do is not tell the customer,and never change program 05 cheers
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Joined: Aug 2002
Posts: 4,919 Likes: 1
Administrator
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<font face="Verdana, Arial" size="2">Originally posted by phnman: ,the best think to do is not tell the customer,</font> I think you meant to say thing. And with that I add. You list your Occupation as "Toshiba Guru" with a statement like that I hope you work for a big company you can hide behind as you will never make it as a Business owner.
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
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Posts: 3,273 Likes: 1 |
Yzark, the #603 and #604 requires an additional step that the #601 and #602 do not need. That additional step is specifying the number of seconds before the call is call forwarded to voicemail. Do the following: 1. Press the PDN button. 2. Dial #603 or #604 and enter the pilot number of voicemail. 3. Press the Speed Dial button, or * if the station does not have that button. 4. Enter the number of seconds before forwarding (8-60 seconds). 5. Press Redial button and hang up. To cancel call forwarding, PDN+#601+hangup. The call forwarding feature is in the user guides but I try to warn the customer that user's tend to undo the forwarding to voicemail.
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Joined: Mar 2001
Posts: 581
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i learned early on in my toshiba experience to write into the users manual how to return to call forward to voicemail. it saved a lot of 10 minute warranty service calls. m
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Joined: Jul 2004
Posts: 2
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keep it simple- don't need to insert time, it's already at default- just use speed dial select button after the vm ext-should get dial tone- #601/2 you don't need it
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