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Joined: Dec 2004
Posts: 6
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OP
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Joined: Dec 2004
Posts: 6 |
I have a Toshiba Strata SK280 system. We need to change the current main voicemail message for over Christmas but we can't seem to figure out how to do it. Please can you help?
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Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991 |
if you provide the model of the voicemail you are using
i am sure you will get a response
there are at least 15-30 mails that were
used with the dk280
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Joined: Dec 2004
Posts: 6
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OP
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Joined: Dec 2004
Posts: 6 |
The voicemail system is called Stratagy Voice Processing System.
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Joined: Mar 2001
Posts: 581
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Joined: Mar 2001
Posts: 581 |
mcinnes
administrate box 991 put your x-mas greeting on the first greeting not being used probabley 2. 990 and 991 are the main greetings locations usually 990 is "hello you,ve reached..."991 usually caontains the body of the greeting the last greeting you listen to
is the one that is played
m
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
Just recotd greeting #7 in 990. Make that the holiday greeting and activate it when you close on Friday and then activate greeting 1 on Monday. That way you don't have to re-record all the instructions in 991.
Just a thought.............
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Joined: Dec 2004
Posts: 6
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OP
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Joined: Dec 2004
Posts: 6 |
We think our administration box is 999, we can get into this as we have a password but when it says press 1 to change greeting it says that 1 is an invalid entry. Any ideas how to get round this?
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
999 is the admin mailbox, but 990 is the main mailbox that goes off-hook and plays the initial greeting.
E-mail me and we'll talk about passwords.
Voyager
[This message has been edited by Voyager (edited December 22, 2004).]
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Joined: Dec 2004
Posts: 6
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OP
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Joined: Dec 2004
Posts: 6 |
We have tried to put in user ID 990 but we do not have a password for this box. Our password which we put in for 999 (which is the only one we have in our possession) is invalid for box 990.
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Joined: Dec 2004
Posts: 6
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OP
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Joined: Dec 2004
Posts: 6 |
We have now sorted out this. Thanks for everone's help.
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