sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems DK16 - PLEASE HELP!!!

Right now our phones ring at the front desk and only at the front desk, the other phones can pick the line up if they see it blinking. However the person who covers the phones will be out of the office tomorrow and I need to know how to have the phones ring to a different station or at all stations. PLEASE HELP SOON!

Program 84 - light all lines on all phones. Make sure there is a night button on the front desk phone (prog. 39 code 439) and enable led 03 in prog. 10-2.

Now when the receptionist leaves her desk she simply pushes the night button so it flashes. All phones will ring on all lines. When she comes back, push the night button twice for it to go off. Now only her phone will ring.

------------------
fingerlakestelecom.net

I did all that and when I push the button I programmed for the night feature it doesn't do anything...please help again!

OK, voyager's in structions for Prog 10-2, LED3 on should have set you up for Day/Day2/Night, so the button you programmed with Prog 39 should have it's light rotate between OFF, blinking, and ON as you press it repeatedly. Progs 81-83 control which phones ring when the night button is off, Progs 84-86 control which ones ring when it is blinking, and 87-89 control those that ring when it is on.
Did you do my favorite trick of forgetting to use the port number instead of the extension number when programming - if you just programmed a night button, you may have put it a different phone than you thought you did (or worse, if I remember DK16s port 10 is an analog port for VM and has no buttons). Again, if you are trying to make ext 15 ring by entering 15 in program 8x you may actually be telling the DK to ring a non-existant ext 25.
Actually if you had no existing Day/Night setup, I would have left 10-2 LED3 off, and used program 81 for Day phones and 87 for Night phones. I think the default was port 00/ext 10 in Day mode and port 01/ext 11 in night mode, probably no default for Day 2.

Wow, you lost me there. I did program 84 amd used Port 00 because that is the port at the front desk. It doesn't do anything when I push the button...maybe i will try programing a different button.

OK, lets slow down and take it in 3 stages-

A) Program 39, port 00 set the functions for the flex keys - stay away from lower left (Intercom and CO's) and upper right - Speed Dial). as you press the individual buttons on the programming phone it should show the current assignments - something like 016 or 017 would be CO's 16 and 17 which are likely to be unused as are unnumbered '*'s which are station speed dials.

B) in program 10-2, if LED3 is lit you are set up for 3 ringing modes - Day, Day2 and Night. If LED3 is off you are set up for 2 ringing mode Day and Night. (LED3 is CO2 on a standard DESI strip). At this point if you exit programming mode and go to ext 10, the button you programmed in step A should either toggle between ON and OFF, or cylce between ON, flashing and OFF. Unless you have need for three different sets of ringing, which you might if Night is already set up to ring directly to voicemal, I would keep things simple and stick with Day/Night and forget about Day2.

C) once you've got the above working you can now start telling the DK which phones to ring in which modes. To keep things simple, forget about delayed rining for now and work only with Prog 81 for Day Immediate (when Night button is off), Prog 87 for Night immediade (when Night button is on), and Prog 84 for Day2 Immediate (for phones that ring when your Night button is blinking). Assuming that Day ringing stays unchanged you can skip over Prog 81. Enter program 87 (or 84) and then enter the port number for a phone that you would like to ring in Night mode (or Day2 mode) then, starting at the bottom left for CO1, light the buttons for the lines that should ring that phone. Note that if you are using a standard lable and not a programming template, what is probably marked INT or intercom controls ringing for CO1 and what is probable marked Line 1 controls ringing for CO2, etc. It is probable less confusing to ignore the lable and simply light the first 4 or 8 buttons on the bottom left side. (Obviously if you have more than 4 lines you would light more than 4 buttons)


[This message has been edited by jknichols (edited April 11, 2005).]

I tried all that and when I try to do the first step to program 39 for the night button it doesn't work. Maybe I have the wrong code....you said 439 correct?

This ought to help, dug thru my computer for a DK8/16 manual - the 439 was fo the newer DK280s and DK40s.
For your system try programming the two digit code 91 on a button for Day/Night.

The other steps should stay the same for prog10-2 and progs 81,84,87.

When I do program 39 for the Night Button...it doesn't do anything!