OK guys, I think we're talking about two different things.
First the MOH device (radio or CD player) only need be connedted to the RCA connector in the CTX28.....thats all you do.
Second, when you say "Directory", are you talking about the names in the Voice Mail? If thats the case, you will need a 6-pin flat cord (base cord) and a PPTC-9 (DB-9 to RJ-14) adapter. Also you will have to have the Stratagy Admin 4X software to program the voice mail.
If you are talking about the names as they may appear on the display phones, they can be changed with the CTX WinAdmin.
djm is right. The laptop computer has to have WIN2K or XP-PRO (HOME will NOT work). Install WinAdmin on the PC and connect with a cross-over cable. Its really very easy.
If you have any more questions, let me know.
P.S.....You won't get much more help here without a COMPLETE profile...
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Toshiba Technical Support at:
fingerlakestelecom.net [This message has been edited by Voyager (edited May 27, 2005).]