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#181316 07/25/05 06:50 AM
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hi!
really dumb question here. i'm filling in for the receptionist at my office and the directuons she gave me for the phone system (it's a toshiba something, looks like this https://www.mainresource.com/PhoneTipsToshiba.html#3a)
I'm having some trouble transferring calls - cnf/trn and pushing the ext. doesn't seem to work. any ideas?

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#181317 07/25/05 07:59 AM
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After hitting the Cnf/Trn key, dial their extension instead of hitting their "button" which is probably a DSS key.

[This message has been edited by Fairlane (edited July 25, 2005).]

#181318 07/25/05 10:02 AM
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You can also simply press the extensions corresponding dss key(without putting them on hold or using the conf/transfer button) and hang up to tranfer the call.

#181319 07/27/05 02:18 AM
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It all depends on the system version of software and the system, but try any of the above, one of them is bound to work.


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