web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
#184167 03/07/06 10:37 AM
Joined: Mar 2006
Posts: 6
Member
Member
Offline
Joined: Mar 2006
Posts: 6
Every time we try to install a second T1 card into the T08 slot (Which is in the first expansion cabinet) we go to create a trunk and we get an error code that says the PCB is not installed. We know the NDTU card is good because we can use it in the T00 slot, and we know the T08 slot is good because we can hook other cards into it and they work. Is there anything special that we need to do add a second NDTU card to the Perception Ex?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Mar 2006
Posts: 6
Member
Member
Offline
Joined: Mar 2006
Posts: 6
Is this because we do not have a third cabinet installed? We only have the main cabinet and one expansion cabinet. The NDTU takes 8 trunk slots, we only have 4 without the third cabinet.

Joined: Oct 2005
Posts: 612
Likes: 1
Member
Member
Offline
Joined: Oct 2005
Posts: 612
Likes: 1
I have never installed a second NDTU in a Perception before, but my manual says to install in slot T08 of the first expansion cabinet as you have stated above. My manual says nothing about needing the third cabinet for this to work. At what point in programming do you get the error code?

Joined: Mar 2006
Posts: 6
Member
Member
Offline
Joined: Mar 2006
Posts: 6
When we use the DTRK program once we get to the POR setting we type in T081 and it gives us ERTRK 00 (A PCB is not equiped in that location)

Joined: Oct 2005
Posts: 612
Likes: 1
Member
Member
Offline
Joined: Oct 2005
Posts: 612
Likes: 1
Do you have the expansion cabinet enabled in DSYS?

Joined: Mar 2001
Posts: 3,869
Member
****
Member
****
Joined: Mar 2001
Posts: 3,869
What is in the second expansion and is there a card to the immediate right of the 2nd T-1? I'm certainly no guru on the Perception eX but everything else is a 16 time slot in the card slot and an 8 time slot on the immediate right card slot.


THE Bracha, old blond specialist in Rube Goldberg solutions.
Joined: Mar 2006
Posts: 6
Member
Member
Offline
Joined: Mar 2006
Posts: 6
Sorry Double Post.

Joined: Mar 2006
Posts: 6
Member
Member
Offline
Joined: Mar 2006
Posts: 6
The Expansion is setup as follows, from left to right. And yes the expansion cabinet is enabled in DSYS.

T08 = NDTU (T1 Interface)
T09 = nothing
T10 = nothing
T11 = nothing
U23 = NEKU2 (Electronic Telephone Unit)
U22 = NSTU2 (Standard Teletephone Unit)
U21 = NSTU2
U20 = NSTU2
U19 = NSTU2
U18 = NSTU2
U17 = NEKU2
U16 = NEKU2

Joined: Mar 2001
Posts: 3,869
Member
****
Member
****
Joined: Mar 2001
Posts: 3,869
Did you set the switches on the NDTU card to match the type of circuit? If all are the same type circuit, you could see if it matches the settings in the first NDTU card. See S4 to S11 on the cards.

You have the card in the correct slot and three timeslots to the right.

You don't need the third cabinet.

Let us know about the card switches, OK?


THE Bracha, old blond specialist in Rube Goldberg solutions.
Joined: Mar 2001
Posts: 3,869
Member
****
Member
****
Joined: Mar 2001
Posts: 3,869
What? You've given up on us? It works? There is no electricity in Minnesota?


THE Bracha, old blond specialist in Rube Goldberg solutions.
Page 1 of 2 1 2

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Newest Topics
Identify a 1980's reception console
by Toner - 05/08/25 01:02 PM
outdial message notification cuts off
by Bellhanger - 05/05/25 10:05 AM
3515 vodavi phones.
by Gary S. - 05/01/25 12:26 PM
AT&T Coinsoft
by ChrisRR - 04/30/25 02:39 PM
Forum Statistics
Forums84
Topics94,526
Posts640,017
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
Toner 3
Who's Online Now
2 members (EV607797, nonameyet), 335 guests, and 57 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0