sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems newbie asking for help

Hello Everyone

I'm here begging and pleading for help .

I'm a newbie to Toshiba equipment, but as much as I've read the fine manual, I can't find a safe way to power it off without loosing any of the memory, the person in charge of phones left without leaving a cheat sheet for mortals like me and I'm confused.

Currently on a Strata DK424, and about to have a power down for maintennance at the office; will appreciate any and all help I can get.

There's a battery on the CPU that will keep your programming from being erased when power is cut off.
Question is...is the battery still good?? From my experience the Toshiba batteries have good longevity. Of course you should do a backup of the system programming just in case. You need special software to do that...DK admin .. and a RSIU card as well...which provides the RS232 connection. This is my understanding from what I just skimmed through in a manual for a DK280..basically the same system..lower capacity. If your really lucky and have a RSIU card with a RMDS on it I have the software and could probably remotely backup your programming. I just downloaded the software from my tech. support site.
I'm not a Toshiba expert so one might chime in with some corrections.

What do you mean power it down for maintenance ?

Right behind the moh pot or above it is a jumper and if you
get in close it should be in the top position
thats the jumper for the memory battery .

also see if you have a PIOU or PIOUS

Why dont you get a tech in your area so you dont really screw this up .

The jumper _is_ in the top position :thumb: and I was able to contact the previous IS tech in charge, the battery was changed recently, so I'm covered in both cases.

The powerdown is a scheduled power outage by the local electricity company.

Thanks muchly for the Input. Tho I will see about the possibility of getting a tech.

Right on Ceres! You scored!

For very little money you can get battery back up cables and two 12 volt gel cells that will kick in and run the system when the power goes down.

I have them on my system and when some idiot hit the power poles two blocks down the street, I had phones but no computers. Same when they replaced a huge transformer at a substation. I keep the battery cables in stock and use one with every job.

Can you be more specific on what you do for a battery back up? I have mine connected to an old UPS, but that does not last long in a power outage.

Thank you,
John

Toshiba makes a propritary battery back up cable that has a fused link. You hook up two 12 Volt DC batteries in series to that cable and plug it into the power supply.

The batteries can be from less expensive 7 amp hour gel cells to 33/35 amp hour wheelchair batteries.

During the 94 Northridge earthquake I had a DK96 on battery backup and when the power came back on 25 hours later the system had not gone down.

They were very impressed with the Bunnie talking them into buying the battery back up.

Excellent Idea. I am sold. Where would you buy the cable and the batteries? I see that Toshiba makes a product that is all inclusive, but I like your idea better.

- John

Well on batteries, you would go to someone like Interstate because the cost of shipping batteries by UPS or the post office would be insane. I generally pay $14 for each 12 volt, 7 amp hour battery and about $55 for each 12 volt DC, 33 or 35 amp hour battery. You specify gel cell batteries the kind used for alarm systems, and the bigger ones for wheelchairs.

Shop the price there is full retail plus down to normal and wholesale. A wheelchair place would probably charge you double the price of the battery store.

List on the cable is $35, many places sell them for $30 or less. I'll PM you on that.

It really is the smart way to back up a Toshiba and the batteries have a useful life of 5 years or more.