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Joined: Oct 2005
Posts: 21
Member
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Member
Joined: Oct 2005
Posts: 21 |
One of our flexible buttons use to ring to our mail voicemail throughout our system. Now when you press it nothing happens. Does anyone know how to reprogram this so that it rings to VM again. Thanks ahead of time.
Voicemail - Toshiba Strategy Model Voicebrick VB 606638
Phone System - Strata DK40i
Phone - Toshiba DKT 2000 series
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Joined: Nov 2005
Posts: 645
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Joined: Nov 2005
Posts: 645 |
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Perhaps that button is a system speed dial button and you had accidentally erased or programmed over the speed dial bin. For example, on the DK some technicians program speed dial bin *99 to be intercom+850 and program a flex button as *99.
So, when you press the flex button, it dials intercom 850 which is the pilot number of voicemail. However, if you accidentally erase or store a new number over speed dial 99, that button won't call voicemail anymore.
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