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toshiba dk40i adding pdku2 kills ivp8
#185625 07/07/06 06:38 AM
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I HAVE A CUSTOMER WITH A DK40I system with an expansion unit and an ivp8 installed into slot 17 and a kcdu installed into slot 15 i am trying to install a pdku2 into slot 16 but when doing so the voicemail stops answering calls in both autoattendant mode or by trying to pickup messages.

can somebody assist in finding out whether i have a slot contention problem or this system has reached its port limitation. I should be able to install this card as the base cabinet has 8 digital stations and 4 co lines. The base may have some single line ports but not sure.

Toshiba Telephones and Equipment
Re: toshiba dk40i adding pdku2 kills ivp8
#185626 07/07/06 06:59 AM
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The programming manual notes tables in your I&M manual that certain cards must be installed in certain slots in the expansion cabinet or the system will not operate properly.

You may want to look there.

Re: toshiba dk40i adding pdku2 kills ivp8
#185627 07/07/06 07:18 AM
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Hi KenB i am looking at the slot configuratation and i cannot see any problems as the book states that the ivp8 if installed must be in a higher slot than the station card and cannot be placed into slot 18. I need some serious assistance in determining what is the maximum port availability for this system with the cards that have been placed into the system.

This is what i gathered

Base cabinet:
slot 11- 8 digital stations
slot 12- 4 co lines
slot 13- 4 single line stations
slot 14- 4 dtmf recievers

Expansion Cabinet:
slot 15- kcdu 2 co lines and 4 digital stations
slot 16- pdku2 8 digital stations (this card is causing the ivp to shut down)
slot 17- ivp8 strategy dk
slot 18- nothing

Re: toshiba dk40i adding pdku2 kills ivp8
#185628 07/07/06 08:26 AM
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If there never was a PDKU in slot 16
my Guess would be the mail moved up 8 ports
and now is off by 8.

Re: toshiba dk40i adding pdku2 kills ivp8
#185629 07/07/06 12:03 PM
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yes ken there has never been a pdku2 in this slot do i need to restore ringing at the newly assigned vmail ports and do i also need to run the strategy setup again.

your help is really appreciated.

Re: toshiba dk40i adding pdku2 kills ivp8
#185630 07/07/06 12:19 PM
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You would need to reprogram the dk40I to reflect the new ports ,and that is several programs.
I not to spiffy with the Toshiba in skins so hopefully someone will pop in and continue with you later today.

Re: toshiba dk40i adding pdku2 kills ivp8
#185631 07/07/06 02:19 PM
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you will not need to re-program the Stratagy

Re: toshiba dk40i adding pdku2 kills ivp8
#185632 07/07/06 04:59 PM
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Why not just move the IVP to slot 6 and install the new PDKU in 7. Your ports would then be correct.

Re: toshiba dk40i adding pdku2 kills ivp8
#185633 07/07/06 08:17 PM
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You have possibly 2 issues
1 When you program the the PDKU in front of the IVP 8 your ports shift off by 8 ports which will change all of your programming for the IVP 8 just as the previous post have mentioned

2. You can have only 28 station ports on a 40i
8 Base Cabinet
4 Single lines in the Base
4 KCDU Station Card
8 PDKU Station Card
8 IVP 8 (RSTU =8)
32 ports total

Re: toshiba dk40i adding pdku2 kills ivp8
#185634 07/08/06 06:27 PM
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But he said he wasn't sure if there was a kstu in the main cabinet. The real solve for this would be get a 280/424 cabinet and processor and move forward. A rel3 BA/BB with cabinet and cards can be had these days for a steal.

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