atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Duplicating Extension functionality

Hi,

I have a secretary on port 020 answering calls for a boss on 021 (dk424) generally she puts the call on hold (the 'hold' is a new piece of info I couldn't extract from her when I was playing around with port 222 before - but I will continue my post) announces the call and he picks up to take calls back. The boss wants a second phones (in this case port 222). How can I best allow the boss to grab calls that the secretary has answered on her ##021 on his 2nd phone. Ideally both phones would be identical, have the same extension number, he could go back & forth...

39 020
##511 497 DN511 REP
##503 499 DN503 MW/FL
480 *106 CPUG AD106
##502 *105 DN502 AD105
##501 *104 DN501 AD104
*996 *103 AD996 AD103
##021 *102 DN021 AD102
##021 *101 DN021 AD101
##020 *100 DN020 AD100
##020 016 DN020 CO016
39 021
497 *111 REP AD111
498 *110 DND AD110
480 *109 CPUG AD109
499 *108 MW/FL AD108
*101 *107 AD101 AD107
*100 *106 AD100 AD106
##500 *105 DN500 AD105
008 *104 CO008 AD104
##021 *103 DN021 AD103
##021 *102 DN021 AD102

...and maybe a more general question (but one that would improve upon the earlier question), can multiple digital ports pick up on the same call similar to multiple analog phones connected to the same pots line?

This is most annoying because the phone is only 3 feet away - but sometimes you have to give the people what they want...

John

I am not sure how to read these but in my case, the Boss would have his own CO lines. If the secretrary sees that CO line blinking, she can access them (via Program 39). Since she cannot use the same CO line to make outside calls, I use program41 to limit that line on her extension.

Or, another way is, to assign all three of them in the same call pickup group and then use a flexible button under program 39 for GROUP PICKUP feature.

This is what I would do and if they ran out of buttons, I would reccomend them a 20-Button DKT and maybe a DADM as well. Heeee

Use Prog. 39 to put a secondary DN on each phone.
SDN 020 on 021 and SDN 021 on 020