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Joined: Apr 2006
Posts: 105
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Joined: Apr 2006
Posts: 105 |
Hi Guys,
We FINALLY got our new CIX 100 installed, wow caller ID sure is nice!
Have a few things we're working out/getting used to, and the one I haven't gotten a good answer from our dealer on how to fix, i.e.:
When I am on a call, and another CO line that rings at my station rings, I hear two bursts of two short rings each. So it interrupts my concentration when I'm on a call. Can I turn the "call waiting" completely off, and is that something I can do by extension instead of system wide?
FYI, CIX 100, version 4.something, phones are DKT2010s and 2020s.
Thanks.
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Joined: Oct 2005
Posts: 788
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Joined: Oct 2005
Posts: 788 |
To get rid of those annoying two little beeps in your ear, with the handset on hook, just depress the mic button and then the volume down button, while still holding the mic button down. Should fix you right up!
Phil
SCCE, TTA, CTP
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Joined: Apr 2006
Posts: 105
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Joined: Apr 2006
Posts: 105 |
Thanks Phil, it's not beeping in the headset, but the base is ringing. Is that a different setting? BTW I have emanager up and running. Thanks.
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Joined: Aug 2005
Posts: 560
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Joined: Aug 2005
Posts: 560 |
I'm thinking you need to disable "Ring Over Busy" on the basic station setup in emanager.
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Joined: Apr 2006
Posts: 105
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Joined: Apr 2006
Posts: 105 |
That was it. Thanks guys.
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