|
Joined: Oct 2006
Posts: 8
Member
|
Member
Joined: Oct 2006
Posts: 8 |
Hi, i just get a toshiba dk280 with 2 peku2, 1 rcou and a RCTUB2. After istalling the system i hook up the int. 205 electronic LCD and can make all the programing, I have made the 91-9, 91-1, 03 programs. i hook up another extension and they all show correct info in the LCD. The problem is i get no sound in any mode, when the there is an iccoming call the led flshes but no sound.when i make an int call in the LCD appears connected but i hear no sound from anywhere not in or out. But if i pickup the phone and dial outside the call when thru the other side pickup up but they hear nothing and i hear nothing. in colclusion there is no sound in any phone. I have tried with 5 different phones, with and without lcd displays in 5 different extensions and all are the same no sound. Any suggestions?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Apr 2004
Posts: 4,991
Member
|
Member
Joined: Apr 2004
Posts: 4,991 |
Whats the model of the phones ?
The cards you itemized require ekt telephones that are wired with 4 wires not 2
|
|
|
|
Joined: Apr 2005
Posts: 2,526 Likes: 4
Member
|
Member
Joined: Apr 2005
Posts: 2,526 Likes: 4 |
I think these phones are polarity sensitive.
We get old too soon, smart too late
|
|
|
|
Joined: Oct 2006
Posts: 8
Member
|
Member
Joined: Oct 2006
Posts: 8 |
the phones are ekt6520-sd, i have all wired with 4 cables.
|
|
|
|
Joined: Oct 2006
Posts: 8
Member
|
Member
Joined: Oct 2006
Posts: 8 |
i check the polarity and is correct according to the wire diagram of the manual
|
|
|
|
Joined: Apr 2004
Posts: 4,991
Member
|
Member
Joined: Apr 2004
Posts: 4,991 |
In program 03 does the configuration in 03 match the cards in the slots in your system.
If you have an installation manual did you install the system as if it was a new out of box installation.
|
|
|
|
Joined: Oct 2006
Posts: 8
Member
|
Member
Joined: Oct 2006
Posts: 8 |
yes the configuration in program 03 match the system cards. And yes i instaled the system as it where a new one.
|
|
|
|
Joined: Apr 2005
Posts: 2,526 Likes: 4
Member
|
Member
Joined: Apr 2005
Posts: 2,526 Likes: 4 |
Try reversing the blue pair.
We get old too soon, smart too late
|
|
|
|
Joined: Feb 2005
Posts: 1,037
Member
|
Member
Joined: Feb 2005
Posts: 1,037 |
Try swapping the station card out, also listen in on a co line using a butt-set if you have one...listen for the station accessing the line, DTMF, and audio if any. If I understand correctly there is NO audio internally or externally! Correct? If that doesn't help try initilizing the processor and starting over. Are you following the manual on 91-9 with the proper Led's? please run 91-9 three times. And then run Pgm 00 - 1 & 2.
|
|
|
|
Joined: Jun 2006
Posts: 123
Member
|
Member
Joined: Jun 2006
Posts: 123 |
After you make changes in 03 , you have to recycle power to take effect.
|
|
|
Forums84
Topics94,518
Posts639,984
Members49,850
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
222
guests, and
31
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|