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Joined: Dec 2004
Posts: 20
Member
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Member
Joined: Dec 2004
Posts: 20 |
We are running a CIX670 with the Stratagy ES voicemail. A user's voicemail box contains 130+ VM's that he now wants me to purge. How can i do this?
Thanks.
CIX 670
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
It's in the user guide under continuous delete:
Log into his mailbox. Listen to the first message, press 7 for advanced options. Then 6 and follow the prompts. You may have to do this more than once depending on the system parameter setting in the ES.
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Joined: Mar 2001
Posts: 3,869
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Member
Joined: Mar 2001
Posts: 3,869 |
Phonemeister has the first idea, but couldn't you go into his/her mailbox via PC and set it to not store messages then change it back?
Just another way in case continuous delete got funky.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Jun 2005
Posts: 2,728 Likes: 7
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Member
Joined: Jun 2005
Posts: 2,728 Likes: 7 |
I had a box that, because of some kind of loop, had over 500 message (in MB 0, which was never checked). I used continuos delete, but it only deleted about 25 at a time. Sometimes it's just easier to delete the box and re-record greeting.
The record for a user's personal saved messages on an IES32 over 2,000.
I don't believe unchecking the Store Messages box will remove existing messages. I've checked/unchecked that box a few times for existing VM boxes.
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