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#188409 02/17/07 09:30 AM
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jhoran Offline OP
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I am trying to connect a PC to the DK 40 via the DK Admin software. I have found out that I needed a PPTC9 connector to connect from the serial port of the PC to the TTY port of the TSIU however the manual list the TTY port on the TSIU as being com one on the TSIU. This is another serial port. Not a 6 pin modular connector that I was told would be there. I am not sure what to do know am I reading something wrong in the manual. I can also send someone a picture to show what the unit and connections look like.
Thank You
John

Atcom VoIP Demo
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#188410 02/17/07 02:05 PM
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If you are just wanting to do programing you are better off getting yourself a manual and programing it through the phone , with a 20 btn set

#188411 02/18/07 12:19 PM
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jhoran Offline OP
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I actualy don't have the TSIU install in the DK 40. I have found someone to sell me the card he said all I have to do is power down the unit insert the card and restart the unit and that's it. When I opened up the cabnet to get a look at the card that I thought was the TSUI it has two serial port connections and a seagate notebook hard drive attached to it I am guessing this is something to do with the voicemail does anyone know what this is. I have two different disk but they have so many different manual for toshiba on them I am not sure which one it the correct one.

#188412 02/18/07 07:00 PM
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Moderator-Toshiba, Request an Installer
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The TSIU is a small circuit board about 2" wide and 6" long. If you have a card with a Hard Drive, you have a Stratagy DK voice mail. That will go in the expansion cabinet if you have one.

The TSIU has 2 RJ11 mod jacks on it. Thats what you connect to with a 6-conductor line cord and PPTC-9.

Steve is right though. Its much easier to program that switch with a 20 btn LCD Phone.


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
#188413 02/19/07 04:40 AM
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I believe that would be a DK2020 or DK3020 set.

#188414 02/19/07 06:28 PM
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If you are using DK Admin, you most likely need the dongle key to make it work.

#188415 02/19/07 07:47 PM
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Yes Amy you need the togle key if you need one please let me know I have several of them. Call me or PM me and I will try to help you out.

#188416 02/20/07 04:58 AM
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there is a new DK Admin out that you don't need the dongle anymore.

#188417 02/20/07 07:11 AM
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jhoran Offline OP
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Do you know what version that is I just purchased a cd that contians the DK admin software I installed it and it makes no mention of the dongle. The disk I have is labled DK Strata Control Application for DK40 & DK424 Products Version 1.3.0

#188418 02/20/07 10:25 AM
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It is 4.3.3a , requires no dongle

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