Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Strata CTX670 KSU (CHSUB672A) logging options?
#190544 08/13/07 05:02 AM
Joined: Aug 2007
Posts: 3
Member
OP Offline
Member
Joined: Aug 2007
Posts: 3
Is there such thing as being able to log calls on this system, either as it sits or with add-on hardware? Looking for call volume mostly, in and out, not specifically with caller-id or such.
I'm an IT guy trying to help out with phone stuff at work, so no I don't really know what I'm talking about. smile

Thanks for any input.

EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: Strata CTX670 KSU (CHSUB672A) logging options?
#190545 08/13/07 05:19 AM
Joined: Aug 2002
Posts: 4,913
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,913
SMDR is the feature your looking for but you will need sometype of call accounting program to collect the data as the 424i and 670 just spit out raw data thru a PIOU type card to a printer.

Re: Strata CTX670 KSU (CHSUB672A) logging options?
#190546 08/13/07 06:26 AM
Joined: Aug 2007
Posts: 3
Member
OP Offline
Member
Joined: Aug 2007
Posts: 3
Sounds like more than I have the time to learn how to do. I know it's asking a lot, but can you give a rough estimate on cost, assuming we had somebody set it up? I know they have a bit budgeted to do it, but not sure if it's enough.

Re: Strata CTX670 KSU (CHSUB672A) logging options?
#190547 08/13/07 07:39 AM
Joined: Sep 2004
Posts: 2,017
Moderator-Toshiba, Request an Installer
*****
Offline
Moderator-Toshiba, Request an Installer
*****
Joined: Sep 2004
Posts: 2,017
All you need for the 670 is a BSIS card. It is a sub-board that mounts on the Processor. You also need a PPTC-9 adapter to run a 6-conductor mod cord to a pc. Then you can use hyperterminal or a call accounting software package to collect the data.

Hyperterminal will just spit out the raw data. A call acct pkg. will allow you to manipulate that data and print usable reports.

Call your Toshiba vendor for pricing.


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
Re: Strata CTX670 KSU (CHSUB672A) logging options?
#190548 08/13/07 08:27 AM
Joined: Jun 2003
Posts: 3,260
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,260
If you have an R4 processor, the SMDR can be sent via IP over your LAN without any additional hardware or licenses. However, if you are going to use a third-party call acounting software, make sure it supports IP SMDR.

Re: Strata CTX670 KSU (CHSUB672A) logging options?
#190549 08/13/07 10:46 AM
Joined: Aug 2007
Posts: 3
Member
OP Offline
Member
Joined: Aug 2007
Posts: 3
Quote
Originally posted by phonemeister:
If you have an R4 processor, the SMDR can be sent via IP over your LAN without any additional hardware or licenses. However, if you are going to use a third-party call acounting software, make sure it supports IP SMDR.
To my knowledge the system isn't attached to our LAN in any way. How do I tell if I have an R4 processor?

Re: Strata CTX670 KSU (CHSUB672A) logging options?
#190550 08/13/07 11:40 AM
Joined: Sep 2004
Posts: 2,017
Moderator-Toshiba, Request an Installer
*****
Offline
Moderator-Toshiba, Request an Installer
*****
Joined: Sep 2004
Posts: 2,017
2 ways....If you have access to eManager, it will tell you there. Otherwise, contact your vendor or a Moderator on this board and they may walk you thru programming manually in Prg. 901.


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
Re: Strata CTX670 KSU (CHSUB672A) logging options?
#190551 08/13/07 01:37 PM
Joined: Jun 2007
Posts: 627
Member
Offline
Member
Joined: Jun 2007
Posts: 627
For the call accounting software, I like to use Ultimate, Good product, very detailed reporting.

www.uspnet.com


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Vodavi Starplus DHS Unusual Events
by ABLE1 - 09/30/20 01:56 PM
WebRTC
by Coral Tech - 09/30/20 01:50 PM
SV9100 CP10
by teldata1 - 09/30/20 12:31 PM
SV9100 Software
by teldata1 - 09/30/20 11:41 AM
7100 Lan Printer Error
by RM SYSTEMS - 09/28/20 02:27 PM
Who's Online Now
29 members (Touch Tone Tommy, crazy canuck, Yoda, Ruben, Bob3470, Memphisribs, jknichols, Professor Shadow, LenShustek, KRRath, RATHER BE FISHING, Iwatsu Guru, STS E, justbill, gelehu, Daniel, Noobed2336, ChrisNI, ABLE1, erniejoey, Carl Navarro, vicbob, BobRobert, metelcom, MooreTel, Hofman telekom, RonP, phonman123, EV607797), 477 guests, and 77 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,979
Posts637,384
Members49,357
Most Online5,661
May 23rd, 2018
Today's Birthdays
data-monkey, LightSRC, MW2012, Rob Caves, Sonny NJ, The Tech
Newest Members
Hanale, xware, Adam19871, tmr-afmk, Big Alan
49356 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 30
ABLE1 13
Ruben 13
hbiss 12
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners