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Turning off Ringer
#190760 09/05/07 03:38 PM
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I have the Toshiba CTX100 phone system and using auto attendant and I'm trying to turn the ringer off some of the phones that ring when a caller dials "0" for the operator. The problem that I have is I have 4 phones located in a very small area and when a caller hits "0" the 4 phones ring within .5 seconds apart so it sounds like constant ringing because they don't all start ringing at the exact same time, does that make sense?

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Re: Turning off Ringer
#190761 09/05/07 04:12 PM
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"0" calls are probably ringing a phantom extension or a MCG, if it is a MCG just take the extension's you don't want to ring out of the group, if "0" rings a phantom extension just disable ringing for the PHDN on each phone you don't want to ring.

Re: Turning off Ringer
#190762 09/06/07 08:13 PM
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Thank you so much for your help!!


Moderated by  Carlos#1, phonemeister 

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