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Joined: Nov 2007
Posts: 27
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Joined: Nov 2007
Posts: 27 |
I have a guy in one of our other offices, when I dial his extension it goes busy, he can dial out just fine and DND is not activated on his phone. I have delted the extension and recreated it, hopinh that might solve the problem, but to no avail. Any suggestions?
eManager Version 4.20A06
CIX / CTX Version AR3.10 MK043.00
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Joined: Nov 2007
Posts: 27
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Posts: 27 |
Update, I had him dial #6092 on his phone(DND off) and that worked in his own office apparently, but I am still unable to dial his extension from my phone, while I can dial others fine.
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Originally posted by Ryan Ward:
I have a guy in one of our other offices If you are networked with his sytem, then his DN is probably not in the network DN table.
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Joined: Nov 2007
Posts: 27
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Member
Joined: Nov 2007
Posts: 27 |
We are all under the same Domain in emanager though. Do I still need to add him to the network DN?
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Joined: Nov 2007
Posts: 27
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Joined: Nov 2007
Posts: 27 |
Phonemeister,
Thanks that was it. I added the extension to the network DN. I was able to determine the node ID by looking at other extensions in the same node, but what is the default way to determine the node ID?
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Joined: Nov 2007
Posts: 27
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Joined: Nov 2007
Posts: 27 |
Nix that, I'm an idiot, there is a Node ID tab right there, duh.
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