|
|
|
|
Joined: Jan 2008
Posts: 3
Member
|
|
Member
Joined: Jan 2008
Posts: 3 |
I have a DK16e system that I have configured several times. Today I went to make a change in the system and when I enter the first symbol of the configuration code I receive a busy signal on the phone and can not go any further.
I do have a program manual.
Any help is appriciated.
KenT
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
are you saying that you cant get into programing??
|
|
|
|
|
Joined: Jan 2008
Posts: 3
Member
|
|
Member
Joined: Jan 2008
Posts: 3 |
That's correct.
I enter the first character of the programming code on the 20 key phone and I get a busy signal and can't enter any additional characters.
KenT
|
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
have you cycled the power on the system
|
|
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Sounds like you might be going offhook or pressing intercom when trying to get into programming.
|
|
|
|
|
Joined: Jan 2008
Posts: 3
Member
|
|
Member
Joined: Jan 2008
Posts: 3 |
Thanks, so far.
I have cycled the power, again to be sure and I have tried the first character of the programming mode on 2 - 20 key phones so I don't think it is a intercom or offhook issue. Any additional checks? Any additional ways to enter the programming mode?
KenT
|
|
|
|
|
Joined: Jan 2008
Posts: 2
Member
|
|
Member
Joined: Jan 2008
Posts: 2 |
My question to you is;have you properly initialized the system , going thru All necessary prompts?
Phoneman3825
|
|
|
|
|
Joined: Oct 2007
Posts: 38
Member
|
|
Member
Joined: Oct 2007
Posts: 38 |
It is most important that you run programs 00-51 and 00-61 and check them using 00-52 and 00-62. Toshiba technical support recommended that these programs be run 2-3 times after running program 91-9.
A friend will help you move. But, a real friend will help you move a body!
|
|
|
|
|
Joined: Oct 2006
Posts: 114
Member
|
|
Member
Joined: Oct 2006
Posts: 114 |
Just a dumb question here.....
If the phone system wasn't intialized correctly and , let's just say, there isn't a speed dial key programmed on the phone you are trying to get into programming with. Would you then not be able to use the "*" or "#" keys properly. Forgive me I don't have a DK sitting next to me to test this out.
The Rat
|
|
|
|
Forums84
Topics94,514
Posts639,943
Members49,846
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
112
guests, and
36
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
