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Joined: Jan 2008
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I have a DK16e system that I have configured several times. Today I went to make a change in the system and when I enter the first symbol of the configuration code I receive a busy signal on the phone and can not go any further.
I do have a program manual.
Any help is appriciated.
KenT
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Joined: Jan 2006
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are you saying that you cant get into programing??
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Joined: Jan 2008
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That's correct.
I enter the first character of the programming code on the 20 key phone and I get a busy signal and can't enter any additional characters.
KenT
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Joined: Jan 2006
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have you cycled the power on the system
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Joined: Jun 2003
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Moderator-Toshiba
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Moderator-Toshiba
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Sounds like you might be going offhook or pressing intercom when trying to get into programming.
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Joined: Jan 2008
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Thanks, so far.
I have cycled the power, again to be sure and I have tried the first character of the programming mode on 2 - 20 key phones so I don't think it is a intercom or offhook issue. Any additional checks? Any additional ways to enter the programming mode?
KenT
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Joined: Jan 2008
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My question to you is;have you properly initialized the system , going thru All necessary prompts?
Phoneman3825
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Joined: Oct 2007
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It is most important that you run programs 00-51 and 00-61 and check them using 00-52 and 00-62. Toshiba technical support recommended that these programs be run 2-3 times after running program 91-9.
A friend will help you move. But, a real friend will help you move a body!
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Joined: Oct 2006
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Just a dumb question here.....
If the phone system wasn't intialized correctly and , let's just say, there isn't a speed dial key programmed on the phone you are trying to get into programming with. Would you then not be able to use the "*" or "#" keys properly. Forgive me I don't have a DK sitting next to me to test this out.
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