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Joined: Aug 2006
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IES says not allowed to re-record instructional greeting (box 990)

according to box 999 box 990 isn't locked.

What am I missing? I hope to do this remotely. Thanks.

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Does the Stratagy even give you the option to change the greeting? If not, the greeting may be locked. The only way to unlock it is through Stratagy Admin.

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You can select greeting, press 2 to re-record, but when you go to save is when Stratagy says not allowed.

VM said box 990 not locked

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Problem ended up being after someone reloaded the database the vox files somehow got set to read only.


Moderated by  Carlos#1, phonemeister 

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