sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Toshiba CIX 670 vs NEC NEAX 2400 IPX

My boss lets me consider between these 2 models for new building ' PABX installation.

Frankly,I don't have knowledge in this field.I have no idea to choose, Sir.


Please share information about this in term of:

1. protection of investment
2. feature ( ignored capability)
etc..


Thank in advance,Sir

Although I have only seen the 2400 in action.

This may be premature.

2400 for the win

Considering I had installed the Toshiba CIX670 for a while, it is a solid system with many features at the users disposal.

I am currently the administrator of an SV7000 with many remote sites. The consensus from most of my users is they don't like the phone system at all. Most of them though had used the Avaya system before coming to work here.

I've been in the business for a long time, if I had the chance to pick which system my company would use it would have been the Tadiran IPX system or the Coral Seasoft switch.

Your search shouldn't be for a generic type of system but for a system that will give you a solution to the needs of your business.
Too many times people buy on name brand recognition, or on price and don't bother to see what they are buying. If your interested in purchasing a system that takes care of your needs you will have to investigate and research first your own company and it's needs, and then the vendors. I say vendors purposely in that all Toshiba Dealers aren't equal, nor are the other companies in your line of business equal.
You need to take a look at staff, certifications, recent installations, vendor policies, years in business, ....etc.
Don't take anything for industry standard, VoiP isn't a standard feature, ACD isn't a standard feature....you get the point. Ask questions, ask for a live demo, ask to visit the last 5 installs, visit the vendor first thing in the morning and observe.
Again, investigate your options and do the research and you'll end up making the right choice.

You cann't even put those two system close to each other. NEC 2400 is a 25,000 ports PBX. Usually that system get Installed at Collage Campuses or huge Manufactures. Toshiba is a medium size PBX and cann't be competing against.
NEC 2400 usually a choice between Definity and Nortel Options.

VAD,

NEC 2400 used in the capacity of what the poster wants to use it as would fall short of competing with the Toshiba 670 from a user standpoint.

NEC shoots themselves in the foot when it comes to this.

Their IPS2000 and IVS2000 also falls short of the feature rich Toshiba 670. I would take a Toshiba over an NEC 2400 or IPS2000 anyday of the week and twice on Sunday. Going a little further, I would take the Tadiran IPX system before both of these products. Just my two cents.

com'on guys. The NEC 2400 BLOWS the toshiba out of the water here.

The NEC is by far better is every possible way.

Better how so? Just because it can grow to 25000 ports? Most of the guys I know that work and install the NEC systems admit the features and functionality are diminished because of the scalablity....
I have all the products that NEC has to offer at my location.

QueWRX
CCWrx
UM8500
SV7000
CCIS network
many IPS2000 remotes locations
IP phone (insasets)
Wygant Recorder

I'm sure I forgot something else here

If I had the chance to decide on what product we had it surely wouldnt be this one. I wouldn't use the metal from this system to use as a boat anchor.

BBox,

I guess you have to say you like the NEC system since you work for Black Box? haha! J/K

Hey Mr. Tadiran,
I don't know anything about Tadiran system but I know little about Toshiba and NEC. You probably never saw NEAX2400 Feature list. I would suggest you to take a look. Then I would like you compare Toshiba with NEC2400. I was learning NEAX2400 in 1993 and at that time it was unbelivably feature rich. Since then I haven't touch 2400 but I am working with Elite and IVS 2000. It is amazing product.

Hey VAD,

I guess the guys who installed my SV7000 didn't leave that feature list on site. The SV7000 is nothing more than a 2400's IP version. There is one feature I do like about the system is the Fusion capability but unfortunately we would have need to install SV7000's at all 36 locations nationwide and that would have been very expensive.

I did also go to 2400 installation and maintenance school for two weeks before the Christmas Holidays last year. The building and the people are very nice, but still this would not be my first choice of product. Remember this is only my opinion.

Thank you for your all suggestion,

From my understanding, CIX 670 should be compared to NEAX 2000 IPS, right? So in order to have suitable comparison, I would like compare CIX 670 and NEAX 2000 IPS.


Which is a strong point and weak point of CIX 670 when compare to NEAX 2000 IPS..


Thank you again in advance

bbox and vad60 you should at least give him a feature comparison...

Just a broad "Its Better" statment doesnt hold much weight....

I dont know to much about the nec product features so im interested in what it can do that the 670 cant as well ...

Here is a good feature listing/product page at Toshiba's communications site :

https://www.toshiba.com/taistsd/products/telsys_main.jsp

Hey Guys,
This conversation is useless because nobody would compare features one by one. All who is doing telephony for many years would understand that system with 25,000 ports more flexible that system with 670 ports. We are talking about numbering plans, Advance Routing, ACD, Call Centers and many other things that we are not considering in Small to Midium sizes configurations. When it comes to 1-3 T1s its one thing but when its come to 10-20 T1s its totally different game. So let stop talking about what system is better. All system that out there in the Market today are farelly good but we prefer what we know better or less expensive. And remember like Tadiran said, and I am totally agree, it is only my personal opinion.

email sent to vad60, telcom1, and Thaicom