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Joined: Jun 2007
Posts: 32
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Joined: Jun 2007
Posts: 32 |
Is there an option I need to turn on so that when someone leaves a voicemail they can press 0 to go back to the operator?
Thanks
Thanks,
Dan
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Strata DK 280
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Joined: Jun 2005
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The Stratagy and Amanda voicemails have a VM box 0 by default. If you enter the extension of the operator in there, then 0 will ring the operator from anywhere.
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Administrator
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Administrator
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Joined: Jun 2007
Posts: 32
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just a general person's voicemail. I call in to speak to Dave. Dave's vm kicks in and states "I'm out for the day, press 0 to be transferred back to the operator"
The system is Strata DK 280
Thanks,
Dan
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Strata DK 280
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Joined: Sep 2004
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Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
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Go into mb '0' and put the operators extension in the EXTENSION Field with an H after it. Then you can hit 0 from any mailbox and the call will transfer to the operators station.
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Joined: Jun 2007
Posts: 32
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is the mb '0' the user id?
Our front desk is ext 100
Thanks,
Dan
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Strata DK 280
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Joined: Jun 2007
Posts: 32
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Joined: Jun 2007
Posts: 32 |
I think I got it.
I went to user id '0' and made the ext 100
It works on the test I made.
Thanks!!
Thanks,
Dan
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Strata DK 280
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