Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Aug 2008
Posts: 1
culleen Offline OP
Member
OP Offline
Member
Joined: Aug 2008
Posts: 1
could someone help me in enabling the logging facility with emanager version 4.12. I would like to be able to access any logs in regards to troubleshooting our Toshiba PBX. Within emanager there is "Utilities" - "Maintenence" - "System Admin Log" & "Event Trace Control". Both have a current function of "Start" - how do I view the logs?

thanks!.

Atcom VoIP Demo
VoIP Demo
Joined: Feb 2007
Posts: 1,314
Member
Offline
Member
Joined: Feb 2007
Posts: 1,314
What type of logs are you trying to view? What exactly are you trying to troublshoot?

Joined: Jan 2008
Posts: 59
Member
Offline
Member
Joined: Jan 2008
Posts: 59
Hi Culleen these traces are designed so that once a trace has been done you then need to send it it Toshiba R & D for investigation, as RRino has asked what is the problem you are trying to troubleshoot ?


Live Long and Prosper My Friends
Joined: Jun 2005
Posts: 2,645
Likes: 4
Member
Offline
Member
Joined: Jun 2005
Posts: 2,645
Likes: 4
There is a program call eMonitor to trap alarms. It comes pre-installed on the MAS. You need the software runing on an extenal PC and when the Toshiba gets an alarm, it will log in in the eMonitor program.

I tried to get it running once, but it didn't seem to work correctly.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,745
Posts636,435
Members49,622
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
cTopher, djmoutt, ffej010, Kenneth J McLean, telephonegunner, Tellink
Newest Members
noriod45, Levi1337, jackbeelerDCS, blentz, RockyTop
49,622 Registered Users
Top Posters(30 Days)
blentz 6
Toner 5
jsaad 5
dans 4
Who's Online Now
1 members (nortelvoip), 34 guests, and 20 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5