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Joined: Aug 2008
Posts: 1
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Joined: Aug 2008
Posts: 1 |
could someone help me in enabling the logging facility with emanager version 4.12. I would like to be able to access any logs in regards to troubleshooting our Toshiba PBX. Within emanager there is "Utilities" - "Maintenence" - "System Admin Log" & "Event Trace Control". Both have a current function of "Start" - how do I view the logs?
thanks!.
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Joined: Feb 2007
Posts: 1,314
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Joined: Feb 2007
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What type of logs are you trying to view? What exactly are you trying to troublshoot?
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Joined: Jan 2008
Posts: 59
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Joined: Jan 2008
Posts: 59 |
Hi Culleen these traces are designed so that once a trace has been done you then need to send it it Toshiba R & D for investigation, as RRino has asked what is the problem you are trying to troubleshoot ?
Live Long and Prosper My Friends
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Joined: Jun 2005
Posts: 2,722 Likes: 7
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Joined: Jun 2005
Posts: 2,722 Likes: 7 |
There is a program call eMonitor to trap alarms. It comes pre-installed on the MAS. You need the software runing on an extenal PC and when the Toshiba gets an alarm, it will log in in the eMonitor program.
I tried to get it running once, but it didn't seem to work correctly.
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