Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Fax Problem #195023 10/12/08 10:25 PM
Joined: Oct 2008
Posts: 1
Team Freddy Offline OP
OP Offline
Joined: Oct 2008
Posts: 1
I have a Toshiba CIX 670 that is not allowing us to receive any faxes. I have a few Analog cards and several BIPU and LIPU cards for VOIP.

We use a Biscom Fax Server to Route faxes.

Symptoms: I can send a fax out from a 1FB line and confirm that the digits get passed to the fax server and that the fax server answers. The problem I am having is the calls are not sending all the data.

Sometimes I get a partial message other times I get no message. Here is a sample of the message I get back.

To: Recipient at 4805551234
Result: The transmission failed.
Explanation: Phone network busy


I read somewhere on these forums that the problem could be related to clocking on the RDTU?

In the past we have used our buttset and searched for the Analog line that has a pulse and entered #409 to reset what would be a message indicator alert. I have tried this several times with no success.

Any thoughts on what could resolve my issue?

Thanks In Advance.

Toshiba Telephones and Equipment
Re: Fax Problem #195024 10/13/08 12:30 AM
Joined: Jun 2003
Posts: 3,295
phonemeister Offline
Joined: Jun 2003
Posts: 3,295
Originally posted by Team Freddy:
I read somewhere on these forums that the problem could be related to clocking on the RDTU?
Is the fax going throught RDTU only? And is it the primary clock source?

Re: Fax Problem #195025 10/13/08 06:02 AM
Joined: Dec 2006
Posts: 796
p2ii Offline
Joined: Dec 2006
Posts: 796
Also, is the T-1 carried directly as DS-1 or is it carried as VoIP and converted to T-1 by an IAD?

Pat Austin
Teleco Inc.
Product Manager/Sales Engineer
Adtran ATSP
TCTE/CTP Certified

Teleco Homepage

Moderated by  Carlos#1, phonemeister 


Most Recent 5 Post
Samsung Digital Handsets End Of Life
by Aristotelis - 02/27/20 04:14 PM
Voicemail for existing extension not working
by ImNotThePhoneGuy - 02/27/20 03:46 PM
Samsung OS7100 cannot register itp-5107s phone
by pakos - 02/27/20 02:00 PM
Remote IP phone getting hit from internet
by Yoda - 02/26/20 09:52 PM
UM8000 Pressing #
by Sarasota67 - 02/26/20 09:34 PM
Who's Online Now
54 registered members (nortelvoip, Yoda, justbill, hbiss, usedphones, Curlycord, Bob3470, RATHER BE FISHING, jeffmoss26, dwflood, MooreTel, OBT, Coral Tech, metelcom, seafort, Meyery2k, Carl Navarro, whoami, JBean3329, ImNotThePhoneGuy, telecom guy10, Ruben, BobRobert, Johnny Luchador, bcstechs, hitechcomm, CGTech, pvj, pdxjim911, Pinecreekboy, Aristotelis, ctiles, Silversam, Sarasota67, Daniel, newtecky, srg, SeyerIT, jknichols, dexman, nfcphoneman, Not_sirius, Biztel Cuban Okie Tech, Professor Shadow, Touch Tone Tommy, KRRath, GDRoach, vicbob, Gregoriusmax64, pakos, gelehu, bttirc, mike b, Skunky), 1,174 guests, and 83 spiders.
Key: Admin, Global Mod, Mod
Popular Topics(Views)
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
brianmurindagomo, eXonyte, heliosj, Majicou, Neil Wheeler, Thomas Gula
Newest Members
dabrownm1, Gerry Lucent, Semicus, kosta543, wetnoodle50
49244 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters(30 Days)
dexman 28
Ruben 25
pvj 17
Jeroen 17
Daniel 15
Bluewater Sailing
Become a Patron!
Buy one Get one FREE when you use PayPal at checkout! Code T28P
Yealink $39.95 Buy one Get one FREE when you use PayPal on checkout! Code T28P
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners