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Problem with DKiAdmin 4.3.3 Com Port Setup #195034 10/15/08 08:24 AM
Joined: Feb 2005
Posts: 25
eman Offline OP
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Joined: Feb 2005
Posts: 25
I would appreciate any help I can get with the DKiAdmin software. I have the Com Port set to Com 1
Parity even Baud Rate 1200 Data bits 7 and Stop bits 1, but I still cannot get it to work. Do I have to adjust the settings for the Com Port in Windows to match? (I tried this as well with but did not help)

I am sure it is suppose to be simple and I had it working once about two months ago but I cannot figure out what could be different now.

Thanks,
Eman
[email protected]

Toshiba Telephones and Equipment
Re: Problem with DKiAdmin 4.3.3 Com Port Setup #195035 10/15/08 10:17 AM
Joined: Dec 2006
Posts: 796
p2ii Offline
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What are you trying to connect to? RSSU, RSIU, PIOU?

RSSU=1200 baud
PIOU=300 or 1200 baud(depends on jumper)
RSIU=could be up to 9600 based on programming

If you are trying to connect to a PIOU make sure the jumper on the board is set to TTY not MODEM. Also, are you using a straight through cable?


Pat Austin
Teleco Inc.
Product Manager/Sales Engineer
Adtran ATSP
TCTE/CTP Certified

Teleco Homepage
Re: Problem with DKiAdmin 4.3.3 Com Port Setup #195036 10/15/08 10:47 AM
Joined: Feb 2005
Posts: 25
eman Offline OP
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I am not exactly sure what you are asking. I look looked at the card which was installed recently when we upgraded to a PRI in our DK424 unit. I believe the card is a BPTU1A.

I connected before with a loner cable then recieved a cable in the mail with a db9 connector pinouts are 1-Black, brown, yellow, red, orange, green, 7-9 open. with a regular phone line.

Thanks

Re: Problem with DKiAdmin 4.3.3 Com Port Setup #195037 10/15/08 12:14 PM
Joined: Jun 2003
Posts: 3,295
phonemeister Offline
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If you are plugged into the BPTU card, you won't be able to get DKAdmin to work. You have to be plugged into any of the cards that p2ii had listed above. The adapter you got should be a PPTC9. Use a 6 conductor line cord with it.


Moderated by  Carlos#1, phonemeister 

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