sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Turn on Call Forwarding remotely

Hello, I am looking for a way to turn on "all call forwarding" from an external phone.

I want several of my users to be able to call from their home phones and turn on “all call forward” (extensions and external) for a specific extension (X 217) (DID XXX-XXX-1217) to their cell phones.

These users are part of an on-call schedule, and I would like them to be able to change call forwarding when their on-call schedule changes during out of work hours.

My phone system is a CIX 670 with a strategy ies 16 voicemail card. For phone service I have a 23 channel PRI, with a block of 60 did’s.

Thanks, Ryan

This can be done using DISA.

#6012+XXXX+YYYY#+ZZZZZZZZZZZ#

#6012 + XXXX(extension of the phone to set forward on)+ YYYY(passcode)+ # + ZZZZZZZZZZZ(Tel. number to forward phone to)+ #

I tried, but I am not sure how I get to the point where I enter the code #6012.

When I dial my DID from my cell phone and wait for my voicemail to answer, I hit #6012 it calls the operator. If I dial my DID and hit the # key to enter my voicemail, pressing the # exits voicemail.

You would need DISA access if you are doing it from offsite.

There is also another option. There is an application called My Phone Manager which allows users to log into the system remotely and make changes such as Call Forward, DND, Speed Dials, etc. This has to be installed either on the MAS or on a PC on the same network with the CIX670.

Contact your Toshiba Vendor for more information.