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#195646 11/26/08 04:04 PM
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I am trying to figure out the ports that E-manager uses to communicate with a CTX/CIX phone system when sent out across a network. I want to use port forwarding to access the phone system remotely. I use a packet sniffer but notice that I don't send out a request to the phone system address, but somehow, gain a UDP reply back from the phone system. Any idea's?

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Hello Nye_Tech,

Welcome to the board! I have PM'ed you the information, as it's not open-forum/end-user material.

Thanks,
Tony


- Tony
Ohio Data LLC
Phone systems, data networks, firewalls and servers in Central Ohio.
Some people aren't used to an environment where excellence is expected.
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hello MacOSX can i have the ports too ? THANK YOU

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Quote
Originally posted by kestrielias1:
hello MacOSX can i have the ports too ? THANK YOU
Hello kestrielias1,

Welcome to the board! Which method are you trying to connect to the system with? Also, which system are you connecting to?


- Tony
Ohio Data LLC
Phone systems, data networks, firewalls and servers in Central Ohio.
Some people aren't used to an environment where excellence is expected.
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I am in desperate need of these ports as well. I just installed a CIX, bought from an out of state dealer where our home office is. My version of emanager is corrupt, and i would like to give my dealer remote access to the unit.

thanks in advance

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MacOSX - you may have just ended hours of looking for any information on this same subject. I manage approx 30 CIX/CTX systems & my life would be so much simpler if I was to remote in versus driving to all remote sites. Is there any way you can PM the same information to me? Much thanks in advance.

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check out this old topic - as it may help you out.


- Tony
Ohio Data LLC
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Some people aren't used to an environment where excellence is expected.
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Thanks MacOSX for the port information as well as the point on the old topic.

For the last 4 years I have always accessed our CIX/CTX 28, 40, & 100 systems locally. We now have over 30 sites & this creates a time issue. Am trying to figure out how to connect phone systems directly to routers & then using OpenDNS to hit the systems.

Have completed the following: Changed the system address to match an address on the internal network & allowed port forwarding on the router using port information MacOSX provided.

I went to another location & then attempted to hit the system through eManager. I used the equipment editor & input the public ip address using both https:// & not. Still not able to get through... I know that port forwarding is working since I can remote print to a network printer from off site. Any suggestions?

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Tony, do you mind sending me those ports? I had Toshiba's PDF stored on another computer that has since been re-formatted.

As I recall there are 4 of them that e-manager uses. I know two but not the others.

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