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Joined: Nov 2007
Posts: 29
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Joined: Nov 2007
Posts: 29 |
For some reason today my voicemail is not working. Normally I dial spkr 7(or msg button)and starting calling voicemail, but voicemail never answer back. any idea what could causing this?
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Do you know what the extensions are for each port of voicemail ? Try dialing each port and if still no answer try a reboot. Also verify there is dial tone on the analog ports for the voicemail
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Joined: Nov 2007
Posts: 29
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Posts: 29 |
296 through 299 (297 = 7)still no answer / I have to wait until tomorrow to turn off/on the PBX and Voicemail. My plant manager is in the phone in a conferece call.
I let you know tomorrow morning. Thanks Steve.
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Which voicemail do you have ?
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Joined: Nov 2007
Posts: 29
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Joined: Nov 2007
Posts: 29 |
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Joined: Nov 2007
Posts: 29
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Joined: Nov 2007
Posts: 29 |
I turn off/ON all the cabinets and the voice mail still with the problem "no answer"
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Joined: Dec 2006
Posts: 810
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What model Stratagy? In-skin or PC based? If in-skin, what if any LED's are lit on the unit?
If a reboot didn't take care of it, you should call your Toshiba service company and have them check it out.
There's a possibility that the unit is dead.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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Joined: Nov 2007
Posts: 29
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Posts: 29 |
Looks like my voicemail CARD its totally dead all leds are off, Now I cannot receive calls from outside, any I idea how I can re-setup the incoming calls and do not pass through the voicemail. is there a program to run?
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Did all calls ring the voicemail even in day mode and night mode ? If so day ringing is program 81
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Joined: Nov 2007
Posts: 29
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Thank you very much, now I am receiving external calls,I just need buy a voice mail card.
Regards
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