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Joined: Feb 2007
Posts: 1,314
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Joined: Feb 2007
Posts: 1,314 |
Yes, I would think programming a one touch button with that info in would do the trick. He would have to manually pick line 1 then hit the button and make sure and stay on the line until there is an answer on the other end. Just as easy to manually enter it I guess.
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Joined: Jun 2007
Posts: 627
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jafabs...
If you can not dial 9 and place an outbound call, you need to do some set up in LCR or Trunks. You most likely have unused trunks in your OLG. This affects your ability to dial 911. Even if you solve your existing trouble, this should be corrected.
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Joined: Jan 2009
Posts: 21
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Originally posted by mj_wald:
jafabs...
If you can not dial 9 and place an outbound call, you need to do some set up in LCR or Trunks. You most likely have unused trunks in your OLG. This affects your ability to dial 911. Even if you solve your existing trouble, this should be corrected. That is exactly the case actually. It's equipped with 4 CO line ports, and the customer only has 3 lines from their telco provider. It never occurred to me that it could cause a problem. I'm going to the customers prem tomorrow to give them some "training" on their phone sets, so I'll have to do some eMgr work too it looks like. Any tips?
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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take line 4 out of the outgoing line group , set it to "0" for the OLG
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Joined: Jan 2009
Posts: 21
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you guys are quick! and sooo helpful. Thanks!
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