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Joined: Feb 2009
Posts: 22
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Member
Joined: Feb 2009
Posts: 22 |
In e-manager, in the 'Key' tab for a station, how do I setup one of the buttons to transfer directly to someones voice mail?
For instance, someone calls our main number, secretary answers and the person asks to be transferred to Tom Smith (ext. 12). Tom is not here, so the secretary wants to transfer the call directly to Tom Smiths voicemail.
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
Program a One Touch Key, then put CNF#407 on it. Make sure you have the correct settings in the Voice Mail Data program
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Joined: Feb 2009
Posts: 22
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Member
Joined: Feb 2009
Posts: 22 |
So I programmed that key now. So what would the process be for the secretary. Call comes in (she answers, caller wants to talk to peros who is not here, she offers to transfer to VM), she presses the one touch key and puts in the voice mail extension and hangs up?
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Joined: Dec 2007
Posts: 2,033
Moderator-Toshiba
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Moderator-Toshiba
Joined: Dec 2007
Posts: 2,033 |
The VM ext plus the "#" key.
- Tony Ohio Data LLC Phone systems, data networks, firewalls and servers in Central Ohio. Some people aren't used to an environment where excellence is expected.
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Joined: Feb 2009
Posts: 22
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Member
Joined: Feb 2009
Posts: 22 |
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