web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#196650 03/04/09 12:20 PM
Joined: Feb 2009
Posts: 29
Member
Member
Offline
Joined: Feb 2009
Posts: 29
I tried eManager 4 and eManager 5 and can not get the CIX to do a backup.

I've tried re-formatting and unmounting/mounting SM/SD card.

Still no luck!

When attempting, it shows five green bars, then it displays a red 'FAILED'.

The software is currently on: CIX100 : ACTU AR4.10 MN017.00.

Thank you in advanced!

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#196651 03/04/09 12:38 PM
Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
*****
Former Moderator-Toshiba, Request an Installer
*****
Offline
Joined: Sep 2004
Posts: 2,017
Does it work when you do it manually through the phone? Can you read and write to the card with your PC and a smart media card reader?


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
#196652 03/04/09 03:38 PM
Joined: Dec 2007
Posts: 2,033
Moderator-Toshiba
Moderator-Toshiba
Joined: Dec 2007
Posts: 2,033
In order, have you done :

1. A F.F.?
2. Waited until N.E.?
3. Data Backup?

Secondly, What Voyager asked -> Can you read and write to the card with your PC and a smart media card reader?

Thirdly, have you backed up this system successfully before?


- Tony
Ohio Data LLC
Phone systems, data networks, firewalls and servers in Central Ohio.
Some people aren't used to an environment where excellence is expected.
#196653 03/05/09 02:47 AM
Joined: Feb 2007
Posts: 1,314
Member
Member
Joined: Feb 2007
Posts: 1,314
Try to force format the card first. Maybe it has never been formatted.

#196654 03/10/09 03:59 AM
Joined: Feb 2009
Posts: 29
Member
Member
Offline
Joined: Feb 2009
Posts: 29
The card is formatted, and I'm able to read and write to it from a card reader.

What do A.F.F. and N.E. stand for?

#196655 03/10/09 04:55 AM
Joined: Feb 2007
Posts: 1,314
Member
Member
Joined: Feb 2007
Posts: 1,314
Remove the default.dat file from the PROGDATA folder. I would save it somewhere, not just delete it, just in case. Then try the back-up again.

#196656 03/10/09 06:17 AM
Joined: Feb 2009
Posts: 29
Member
Member
Offline
Joined: Feb 2009
Posts: 29
In response to RRino, after you Force Format, all is erased, so there is no default.dat present.

Also, can I do this manually via keypress programming, will that make a difference?

#196657 03/10/09 06:39 AM
Joined: Feb 2007
Posts: 1,314
Member
Member
Joined: Feb 2007
Posts: 1,314
Yes you can do it by key presses. It is progam 910 FB01. Do you know how to get into programming mode via a phone? You can find it in the manual.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Newest Topics
Inter-tel Encore CX aka Mitel 3000 circa 2008
by Telesystems - 04/27/25 02:20 PM
Just a little of what I've been working on
by John807 - 04/25/25 11:42 AM
Vertical sbx
by Gary S. - 04/25/25 09:59 AM
NEC SV9100 trunk to trunk routing
by utec - 04/21/25 04:23 PM
Forum Statistics
Forums84
Topics94,522
Posts639,996
Members49,851
Most Online5,661
May 23rd, 2018
Newest Members
ferhat_efe, utec, MoverDub, Kevin usama, Pruitt roger
49,850 Registered Users
Top Posters(30 Days)
Toner 8
Taddeo 6
dexman 3
Who's Online Now
1 members (Touch Tone Tommy), 284 guests, and 42 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0