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Joined: Feb 2009
Posts: 29
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Joined: Feb 2009
Posts: 29 |
I tried eManager 4 and eManager 5 and can not get the CIX to do a backup.
I've tried re-formatting and unmounting/mounting SM/SD card.
Still no luck!
When attempting, it shows five green bars, then it displays a red 'FAILED'.
The software is currently on: CIX100 : ACTU AR4.10 MN017.00.
Thank you in advanced!
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
Does it work when you do it manually through the phone? Can you read and write to the card with your PC and a smart media card reader?
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Joined: Dec 2007
Posts: 2,033
Moderator-Toshiba
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Moderator-Toshiba
Joined: Dec 2007
Posts: 2,033 |
In order, have you done :
1. A F.F.?
2. Waited until N.E.?
3. Data Backup?
Secondly, What Voyager asked -> Can you read and write to the card with your PC and a smart media card reader?
Thirdly, have you backed up this system successfully before?
- Tony Ohio Data LLC Phone systems, data networks, firewalls and servers in Central Ohio. Some people aren't used to an environment where excellence is expected.
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Joined: Feb 2007
Posts: 1,314
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Member
Joined: Feb 2007
Posts: 1,314 |
Try to force format the card first. Maybe it has never been formatted.
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Joined: Feb 2009
Posts: 29
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Member
Joined: Feb 2009
Posts: 29 |
The card is formatted, and I'm able to read and write to it from a card reader.
What do A.F.F. and N.E. stand for?
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Joined: Feb 2007
Posts: 1,314
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Member
Joined: Feb 2007
Posts: 1,314 |
Remove the default.dat file from the PROGDATA folder. I would save it somewhere, not just delete it, just in case. Then try the back-up again.
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Joined: Feb 2009
Posts: 29
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Joined: Feb 2009
Posts: 29 |
In response to RRino, after you Force Format, all is erased, so there is no default.dat present.
Also, can I do this manually via keypress programming, will that make a difference?
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Joined: Feb 2007
Posts: 1,314
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Member
Joined: Feb 2007
Posts: 1,314 |
Yes you can do it by key presses. It is progam 910 FB01. Do you know how to get into programming mode via a phone? You can find it in the manual.
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