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Joined: Jun 2005
Posts: 8
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I have a Toshiba IVP8, that I can not connect to from lattop. It now says failure to intialize modem. Had this for about four years and have always been able to connect. In the admin mailbox (999) can not even set time . I have a toshiba voice brick that it connects to just fine. The phone system is Dk 280.
Thanks!
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Joined: Aug 2002
Posts: 4,932 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
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Are you connecting to it direct with a nul modem cable or dialing in to the modem?
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
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If you can't set the time , it is probably set to get the time off of the phone system
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Joined: Jun 2005
Posts: 8
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I am connecting through the modem cable.
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Joined: Aug 2002
Posts: 4,932 Likes: 1
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Administrator
Joined: Aug 2002
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Originally posted by daco:
I am connecting through the modem cable. Then my guess would be you are either connected to the wrong com port, using the wrong baud rate or are using the wrong software to connect to the IVP8.
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Joined: Jun 2005
Posts: 8
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I am using the same software as always and the same cable and settings. This laptop always stays in our phone room just for the voice mail. Only turn it to admin the voice mail, and has always worked for the last three years are so. I just as a test connected it to our voice brick voice mail and connected just fine.
Thanks
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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If you are in the Phone room , why are you using the modem , why not connect via the serial connection ????
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Joined: Aug 2002
Posts: 4,932 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
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What are you using to connect? VMmanager? UAdmin?
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Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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Joined: Jun 2005
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I am using the serial cable with vsa33.
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