web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Nov 2009
Posts: 3
handg Offline OP
Member
OP Offline
Member
Joined: Nov 2009
Posts: 3
First Post:

We have a Toshiba phone system and one of our users has a phone that has two VM boxes, one of which is the catch-all box which a caller would be directed to if they didn't choose a specific VM box.

The user doesn't know what the password would be for that box. Is there a way to admin the "account" to retrieve the message AND reset the password?

If not both, what is the procedure for resetting the password so that it can be documented.

Thanks in advance for any insight/solutions.

Michael Babcock
Jack-of-all-Trades

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jun 2003
Posts: 3,273
Likes: 1
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,273
Likes: 1
Get your hands on the Stratagy Administrator manual. The procedure for doing that is outlined in that manual. However, if the default security codes have been changed by the installer, you will need to have a Toshiba technician come out and reset it for you. Again, per board rules, giving out passwords or posting procedures about resetting, retrieving, or getting around passwords are not permitted.

Joined: Nov 2009
Posts: 3
handg Offline OP
Member
OP Offline
Member
Joined: Nov 2009
Posts: 3
Great suggestion, however, I was hoping for more a helpful answer. I am not suggesting bypassing board rules (though private messages for that sort of information I believe are permitted).

If I could be directed to a source for an Admin Manual that would be helpful assistance.

Private messages are welcomed if the information I am requesting is deemed "sensitive".

Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
*****
Offline
RIP Moderator-Nisuko-Tie, General
*****
Joined: Jan 2004
Posts: 6,648
If I could be directed to a source for an Admin Manual that would be helpful assistance

Try clicking the "manuals " link at the top of the page here


Skip
------------------------------------

Serving SW and West central Fl since 1984
Joined: Nov 2009
Posts: 3
handg Offline OP
Member
OP Offline
Member
Joined: Nov 2009
Posts: 3
Thanks.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,097 Shoretel
187,703 CTX100 install
186,792 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
1 members (Curlycord), 94 guests, and 242 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5