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#200088 01/27/10 04:27 PM
Joined: Dec 2009
Posts: 8
drdocb Offline OP
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I have gone at this every way my newbie mind can figure so I am getting desperate.

I am pretty new at my CIX-40 and cannot get answers from my installers as I think they are pretty novice - rote programming.

I am looking for someone or group that can answer some SLT programming issues before I spend weeks learning how what I want to do will not work. It all involves an SLT on our system and if we want the Gate Bell (just switched to Viking from Toshibas it you cannot page to an SLT) so now it comes in on a CO - great but anything we want to ring on the SLT (Engenius long range) has to be in a Multi Call Group so we cannot individualize rings or just about anything one could do with such a great system - seems like it is the weak link.

I even thought we could forward incoming lines via an unused extension to the SLT Extension but that only may work if it is the owner or only extension for that incoming line.

Seems like a catch-22 so... Any thoughts on how I can get help or advice (do not mind a reasonable cost as time is not free I know)

You can post here or email privately to [email protected]

Thanks

Larry


drdocb
Atcom VoIP Demo
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#200089 01/27/10 04:42 PM
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Moderator-Toshiba
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I take it you want the CO to ring the SLT extn and ring to the CO keys on the DKT handsets.

This can be done by setting the CO keys to ring on the DKT handsets and in P310 set the PSTN trunk to dialing digits and enter the destination of the SLT.

The call will be presented to the SLT and ring on the line keys on the DKT handsets at the same time.


Regards
Carl
#200090 01/27/10 05:37 PM
Joined: Dec 2009
Posts: 8
drdocb Offline OP
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Carl:

THANK YOU! Worked like a charm and I cannot belive I have been days trying to figure every way around this. I guess I will tell my tech and this is most spot on forum I have ever experienced.

Thanks again


drdocb
#200091 01/27/10 05:40 PM
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your welcome


Regards
Carl

Moderated by  Carlos#1, phonemeister 

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