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Joined: Feb 2010
Posts: 13
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Joined: Feb 2010
Posts: 13 |
My co-worker sitting next to me has the same phone and he gets caller ID but I do not see the callers name until I actually pick up the phone which defeats the purpose of having caller ID.
Please help I am a newbie!!!
Regards,
Dpaz
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Do you have the DK or CTX/CIX model?
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Joined: Feb 2010
Posts: 13
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Member
Joined: Feb 2010
Posts: 13 |
DKT2010-SD is the model number.
Regards,
Dpaz
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
That's the model number of the desk phone. The system that powers the desk phone is what we'll need from you to properly help you. Can you find out?
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Joined: Feb 2010
Posts: 13
Member
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Member
Joined: Feb 2010
Posts: 13 |
Regards,
Dpaz
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Joined: Feb 2010
Posts: 13
Member
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Member
Joined: Feb 2010
Posts: 13 |
Regards,
Dpaz
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Try this, press the Mode button located under the display and then dial 61. This should turn on the caller id display.
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Joined: Feb 2010
Posts: 13
Member
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Member
Joined: Feb 2010
Posts: 13 |
This did not help. It did say display mode on but I'm still not seeing who the caller is until I pick up the phone. Any other suggestions?
Regards,
Dpaz
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Joined: Feb 2010
Posts: 13
Member
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Member
Joined: Feb 2010
Posts: 13 |
Actually it says Inform mode on. Sorry.
Regards,
Dpaz
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
What does your display read when the phone is idle?
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