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Joined: Feb 2010
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dpaz Offline OP
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My co-worker sitting next to me has the same phone and he gets caller ID but I do not see the callers name until I actually pick up the phone which defeats the purpose of having caller ID.

Please help I am a newbie!!!


Regards,

Dpaz
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Do you have the DK or CTX/CIX model?

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dpaz Offline OP
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DKT2010-SD is the model number.


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Dpaz
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That's the model number of the desk phone. The system that powers the desk phone is what we'll need from you to properly help you. Can you find out?

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dpaz Offline OP
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Its a DK 424 system


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Dpaz
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dpaz Offline OP
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Strata


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Dpaz
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Try this, press the Mode button located under the display and then dial 61. This should turn on the caller id display.

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dpaz Offline OP
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This did not help. It did say display mode on but I'm still not seeing who the caller is until I pick up the phone. Any other suggestions?


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Dpaz
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dpaz Offline OP
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Actually it says Inform mode on. Sorry.


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Dpaz
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What does your display read when the phone is idle?

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