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Joined: Mar 2010
Posts: 2
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OP
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Joined: Mar 2010
Posts: 2 |
We have a Strata CTX28 with 8 phones. Currently the auto attendent is set up like this: Press 1 for Customer Service; Press 2 for tech support, etc. When 1 is pressed, it goes to 300 and a group of stations (201, 202, 203, etc) ring. But when I press 2, instead of hunting through four 300 voicemail stations, only one primary station 202 is ringing. How do I re-configure this? I have the Strata CTX WinAdmin installed on my computer. Do I need other software to do this? Thanks!
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Yes, you will need the Stratagy Admin software.
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Joined: Mar 2010
Posts: 2
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OP
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Joined: Mar 2010
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