web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#200946 04/26/10 12:50 AM
Joined: Nov 2008
Posts: 9
Member
Member
Offline
Joined: Nov 2008
Posts: 9
Hi guys has anyone come across a problem on CIX670 with Stratagy VM where SLT ports start off by not ringing and after a time might go dead completley. I have discovered that when we remove the RSTU3 Card there is a dark brown burn mark on the back of the card and the heat sync is really hot. We have had the power checked and replaced the cabs and some of the cards but this keeps happening. The customer uses vm mw on all slts

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#200947 04/26/10 07:10 AM
Joined: Jun 2007
Posts: 627
Member
Member
Joined: Jun 2007
Posts: 627
Bad slot?

#200948 04/26/10 11:20 AM
Joined: Dec 2007
Posts: 2,033
Moderator-Toshiba
Moderator-Toshiba
Joined: Dec 2007
Posts: 2,033
We've had that happen before and ended up replacing the cabinet, as well as the cards.

It started out as static on a single port, then it went to two ports and eventually the entire card went bad. I think it started out as a lightning strike or power surge, which made the backplane go bad. Replacing the RSTU made it go away for a while, but it eventually happened on another card in the same cabinet.

Do you have the cabinet plugged into surge protection? Did it take any electrical hits in the past?


- Tony
Ohio Data LLC
Phone systems, data networks, firewalls and servers in Central Ohio.
Some people aren't used to an environment where excellence is expected.

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Newest Topics
Samsung xchange server
by scanjet - 04/07/25 06:37 PM
NEC IP Phones
by juno - 04/04/25 09:05 AM
NEC IP phones rebooting
by jpet621 - 04/03/25 03:03 PM
SV9100 store hours mailbox
by muddybl - 04/03/25 02:10 PM
Forum Statistics
Forums84
Topics94,513
Posts639,937
Members49,844
Most Online5,661
May 23rd, 2018
Newest Members
yeloshak, ty3995, Sippy, sersmith, Taddeo
49,844 Registered Users
Top Posters(30 Days)
Toner 8
Taddeo 5
dexman 3
DeanB 2
Who's Online Now
1 members (JBean3329), 360 guests, and 42 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0