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Joined: Oct 2004
Posts: 100
Member
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Member
Joined: Oct 2004
Posts: 100 |
We have a Toshiba CIX 670 with 2 PRI lines. Every night at 2 am to 330 am any calls to a Verizon cell gets a busy signal. You can call the same numbers on an outside line just fine, you can even call at&t numbers fine at the times that verizon numbers are having problems. I have talked to my dial tone provider and there provisioning group is at a loss. I have talked to my Corprate Verizon rep and he is at a loss as well. any ideas on what i could be looking for on this? im at a loss :bang:
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Change the time on the CIX to 2am to test during the day. If the problem doesn't happen then it's not the CIX.
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Joined: Oct 2004
Posts: 100
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Joined: Oct 2004
Posts: 100 |
DUH!I dont know why that never came to mind! thanks a million! i will try it
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Joined: Oct 2004
Posts: 100
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Member
Joined: Oct 2004
Posts: 100 |
calls went though just fine! that makes me happy to a point 
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Try getting a Verizon tech to come out onsite to test at 2am. Now the fun starts.
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Joined: Oct 2004
Posts: 100
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Member
Joined: Oct 2004
Posts: 100 |
no doubt! Is there any thing i can putin chain that might monitor/log communication going though the PRI's so i can have more solid proof?
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Toshiba has a program called PRI Tracker that logs the d-channel info from the serial jack of the xPTU card.
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