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Joined: May 2005
Posts: 38
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Joined: May 2005
Posts: 38 |
I need to default or reinitialize a contact-dk voicemail. I need to start from scratch on it. Any help would be appreciated.
Semper FI
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Joined: May 2005
Posts: 38
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Joined: May 2005
Posts: 38 |
I am not able to access the contact-dk so I can not make changes to the greetings. It has a message recorded on it but it is incorrect and I can not get into the admin box to change it. I can dial the vm but when I press * the greeting just keeps playing. Actually no matter what key I press the greeting just keeps playing.
Semper FI
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Im not sure if this will totally default it , but go into system paramaters and change the system type.
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
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Joined: May 2005
Posts: 38
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Joined: May 2005
Posts: 38 |
Thats part of the problem I cant access the Contact at all. I cant change the parameters becuase it wont let me access the admin box. I belive I have all of the manuals and I cant find a single location where it says how to default it. Thanks anyway.
Semper FI
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Joined: Jan 2006
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Is there a speed dial key programed on the phone you are tring from ? If not try *#*. Are you installing this voicemail or has it been in for a while ? Does the system have a DTMF rec.
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Joined: May 2005
Posts: 38
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Joined: May 2005
Posts: 38 |
Yes there is a speed dial button programed.
Semper FI
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Joined: May 2005
Posts: 38
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Joined: May 2005
Posts: 38 |
the system was set up already, so I know that everything worked together at one time. I am not sure about the DTMF rec
Semper FI
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Joined: Mar 2001
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Why don't you post this in the VM section?
I have not done a Contact for years, but I seem to remember login was not the same as a Toshiba DK even though the vm units looked very similar.
You could also do a google for "perfectvoice" and find a Teleco dealer that might help you.
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