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Joined: Jun 2009
Posts: 38
Member
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Member
Joined: Jun 2009
Posts: 38 |
We use ODBC to pull data from our acd - I am trying to figure out where the unavailable reasons are stored so we can run a report for our call center.
Can anyone give me some direction to which database that information is stored in?
Thanks,
Gail Goodman
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