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Joined: Aug 2010
Posts: 11
Member
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Member
Joined: Aug 2010
Posts: 11 |
Can any one help me connecting to CTX28 from my PC? I tried with a crossover cable, and the system responds when I ping from my PC but doesn't connect through Network Manager. When I try to connect, it says "PLEASE WAIT", but doesn't connect no matter how long I wait.
Thanks
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
If you were able to connect before then try recycling the power on the ctx.
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Joined: Aug 2010
Posts: 11
Member
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Member
Joined: Aug 2010
Posts: 11 |
Thank you for the reply phonemeister!
I never connected it before, but somehow I am able to connect now. I tried deleting and adding the equipment several times and it works now!
I want to set up the auto attendant features. How can I make my "Strategy VM Manager" communicate with CTX28? Do, I need to connect any cable from my modem on PC to the GVMU? Or the crossover cable connected to GETS helps in communicating with the GVMU?
Thanks
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Joined: Aug 2010
Posts: 11
Member
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Member
Joined: Aug 2010
Posts: 11 |
Can someone direct me where I can find a manual/instructions on using VM Manager?
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Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
I think you need a 6 cond line cord and pptc9 to connect to the VM.
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Joined: Aug 2010
Posts: 11
Member
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Member
Joined: Aug 2010
Posts: 11 |
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Joined: Aug 2010
Posts: 11
Member
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Member
Joined: Aug 2010
Posts: 11 |
I tried connecting with a 6 conductor line and pptc9, now I'm receiving the following error
"Remote password doesn't match a password of the Strategy".
Can someone please help?
Thanks
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Joined: Aug 2010
Posts: 11
Member
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Member
Joined: Aug 2010
Posts: 11 |
Is there a way I can retrieve/reset password?
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Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
If you dont have the password to the voicemail you will need to get Toshiba to connect to it and reset it. If you are not a Toshiba Dealer this will be a problem as Toshiba Tech Support will not help. May be time to have the client call the installer and ask what the password is....
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