|
|
Joined: Oct 2009
Posts: 64
Member
|
Member
Joined: Oct 2009
Posts: 64 |
Hello to all. I am setting up a PRI (RPTU2) with a DK424 ver 4.3. I believe I have everything programmed correctly, however I can't get the system to route via DNIS? The CO tells me they are sending ANI & 4 digits (DNIS) I noticed that there are settings to either recieve * tone or not recieve * tone. Would this have an impact if they are sending *ANI*DNIS* over the D Channel? The system seems to hang on incoming calls. I can call out, but it wont send CPN to the far end which I have programmed in *69-2 (area code and prefix) and *09 (DNIS digits). The routing is via prog 71. Or is there one little place that I have to turn on a light that I'm missing? Prog 17 led 5 is on. The outbound default CID is also programmed in *68-2 but it wont even send that out? Not sure what I'm doing wrong.
Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Make sure they are not sending name and number , the DK 424 with a PRI will only do number.
|
|
|
|
Joined: Oct 2009
Posts: 64
Member
|
Member
Joined: Oct 2009
Posts: 64 |
They aren't sending name. That was the first thing I made sure of. Only ANI and DNIS
Thanks
|
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Are you NI1 or NI2? It's got to be NI2 for the CPN to be sent to the far end. Also, in prog 17 turn on LEDs 3-8. If you still can't get the DIDs to work, try putting **** (4 asterisks) in prg *66-5.
|
|
|
|
Joined: Oct 2009
Posts: 64
Member
|
Member
Joined: Oct 2009
Posts: 64 |
Thanks, I got it. I had everything correct, the CO had a problem with their end. Thanks for the help.
Thanks
|
|
|
Forums84
Topics94,515
Posts639,962
Members49,847
|
Most Online5,661 May 23rd, 2018
|
|
1 members (juno),
130
guests, and
40
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|