web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
Joined: Jun 2011
Posts: 11
Member
OP Offline
Member
Joined: Jun 2011
Posts: 11
First off great forum and resource!

I am getting mixed messages on what licenses I need to have to run a soft phone.

I am testing with X-Lite but I just get a 404 on connecting to our CIX670. I have 10 IP end Point license and only 4 in use. I was told the Softphone licenses are for the Toshiba softphones but not for other SIP devices.

I know programming the Toshiba IP5000 phone takes about 10secs and they connect fine.

Any tips?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
*****
Offline
Former Moderator-Toshiba, Request an Installer
*****
Joined: Sep 2004
Posts: 2,017
First off, What is the software version in the system and MIPU card?

For a standard SIP extension all you need is an IP end point license. I just hooked one up last week.


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
Joined: Jun 2011
Posts: 11
Member
OP Offline
Member
Joined: Jun 2011
Posts: 11
MIPU = MIPU01_28DA200 <--- found that in IPU Config

Where do I grab the system software version? Equipment Version....AR5.20 MT037.00

Thanks!

Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
*****
Offline
Former Moderator-Toshiba, Request an Installer
*****
Joined: Sep 2004
Posts: 2,017
That's it...


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
Joined: Jun 2011
Posts: 11
Member
OP Offline
Member
Joined: Jun 2011
Posts: 11
Voyager what SIP device did you setup and what steps did you use to get it working?

Joined: Jan 2010
Posts: 937
Likes: 2
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jan 2010
Posts: 937
Likes: 2
turbogizzmo, have you created a SIP extn or an IPT for the extn you are testing.

I have used various SIP softphones and as Voyager has said all you need to an available port on the MIPU and an IP endpoint license, the extn MUST be created as SIP and not IPT extn.

The Toshiba Softphone uses a softphone license, an IP endpoint and a spare port on the MIPU, it also has to be created as an IPT extn.

There is a earlier post regarding SIP handsets and softphones look here


Regards
Carl
Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
*****
Offline
Former Moderator-Toshiba, Request an Installer
*****
Joined: Sep 2004
Posts: 2,017
I installed a Polycom IP6000 Conference phone. Once it got an IP address (DHCP) I was able to log into the web admin and configure the phone. Set the first proxy to the MIPU address and the Server to the MIPU address, assign the extn you created in emanager and it came right up. Very easy.


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
Joined: Feb 2007
Posts: 319
Member
Offline
Member
Joined: Feb 2007
Posts: 319
dont forget to put the cab and slot of the mipu in equipment number, you cant leave it at 0000


PBX Battery backup systems

www.telcom1.net
Joined: Jun 2011
Posts: 11
Member
OP Offline
Member
Joined: Jun 2011
Posts: 11
Quote
Originally posted by Carlos#1:
license, the extn MUST be created as SIP and not IPT extn.
I think this is the key i am missing.....now to see if i can convert one of our pre-setup IPTs to SIP....cant be as easy as just changing "type" in Station Assignments.....or can it? I will test after hours.
Thanks for the bread crumbs! 20 more minutes and I can play errr test it out.

Joined: Jun 2011
Posts: 11
Member
OP Offline
Member
Joined: Jun 2011
Posts: 11
Quote
Originally posted by www.telcom1.net:
dont forget to put the cab and slot of the mipu in equipment number, you cant leave it at 0000
Ugh I can never keep the cab and slot straight for some reason it always seems so backwards to me......

Page 1 of 2 1 2

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,110 Shoretel
187,715 CTX100 install
186,809 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 7
pvj 4
jc2it 4
Who's Online Now
1 members (Curlycord), 113 guests, and 405 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5