|
|
Joined: Nov 2008
Posts: 23
Member
|
Member
Joined: Nov 2008
Posts: 23 |
Our CIX 40 phone system has had a strange intermittent problem where the extensions with the DND set will occasionally decide to start ringing on incoming calls on the CO lines. It has happened on both the office DKT-5022s and remote IPT-5022s, but seems significantly more troublesome on the IPTs. The ringing will stop if you un-set and re-set DND, but it will come back over time. Today I was fooling around with the class of service settings with eManager. Primarily I was adjusting DND override and Executive override there. Now my own IPT extension's DND barely works. I have to reset it every few calls to silence the ring. It may be of some significance that the extensions all have a second programmable button that flashes along with the line button. The auto-attendant is set to answer after caller ID info is sent on incoming calls, so the second light helps us ensure that we aren't picking up calls before the standard greeting is played. Thanks for any ideas.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,518
Posts639,975
Members49,850
|
Most Online5,661 May 23rd, 2018
|
|
|
|
|